Project
Project engagements are fixed-scope, fixed-fee builds. Custom websites, web applications, internal tools, brand work, and most Build stage engagements. The scope is locked in writing before the build starts. The fee is paid across milestones tied to delivery, not time. The relationship can roll into a Retainer at the end if both sides agree.
- Typical timeline
- Six to twenty weeks from kickoff.
- What's included
- Architecture, design, build, launch, and the handoff. Full scope documented in the proposal.
- Engagement fee
- From [contact for pricing] depending on scope.
Retainer
Retainer engagements are monthly partnerships covering ongoing work after the initial build. Feature work, design iteration, content production, performance, and the strategic conversations that come up when the business changes. Most clients move into a Retainer at the end of their first build. The retainer scales up and down with the work in play.
- Typical timeline
- Twelve to thirty-six months. Three-month minimum.
- What's included
- Capabilities and hours scoped to the engagement tier. Documented in the agreement.
- Engagement fee
- From [contact for pricing] depending on scope.
Diagnostic
Diagnostic engagements are short paid audits. Two to four weeks of structured work that maps the operating gap, the current stack, the constraints, and the build that should actually happen. The deliverable is a written possibility document. About half the time it rolls into a Project; the other half it ends with a recommendation the client can act on independently.
- Typical timeline
- Two to four weeks.
- What's included
- Stack and workflow audit, stakeholder interviews, written possibility document with options and tradeoffs.
- Engagement fee
- From [contact for pricing] depending on scope.