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03 Maintain

Ongoing partnership.

The build-and-stay retainer. The reason most clients stay.

Proven onTSACEdward Associates

The system, in motion / Ongoing partnership

The compounding curve

Each pass adds value and the line never resets. A partner who is still here a year in has built something that keeps earning.

JANkickoffMARfeature shippedMAYcontent cohortJULtuning passSEPfeature shippedNOVdesign iterationYEAR ONEcompounded
What it is

Ongoing partnership is the retainer engagement that keeps DOTxLabs on the work after the build is shipped. New feature work, content production, design iteration, performance tuning, and the strategic conversations that come up when the business changes. Most of our work compounds inside this stage. The output is a partner who already knows the system and doesn't need to be re-onboarded every quarter.

Who it is for

Clients who've shipped a build with us and want to keep building. Operators who've learned the cost of starting a new agency relationship every six months. Founders who'd rather pay a known quantity to keep the system improving than rebuild trust with a stranger.

What is included
How it runs
01

Scope

A short, paid diagnostic that maps the work before any code is written.

02

Design

Architecture and interface, decided up front rather than discovered late.

03

Build

Shipped to production on infrastructure we keep running afterward.

04

Compound

We stay on the system so it keeps earning across years, not months.

Questions
How are retainers priced?

Monthly retainer fee scoped to the hours and capabilities in play. Most retainers land between mid-four and low-five figures monthly. The shape comes out of the conversation about what the next six months actually need.

What's the minimum commitment?

Three months. Most engagements run twelve to thirty-six months. We don't lock anyone in past three.

Can the retainer scale up and down?

Yes. We adjust the retainer up when there's heavy feature work, down when the business is in maintenance mode. The shape is the conversation, not a fixed grid.

What happens if we need to pause?

Pause is fine. We hand off documentation, keep the system stable, and reopen the retainer when the business is ready.

Start here

LET'S WORK.

Bring the problem, the deadline and the ambition. We will tell you what we would build and how fast it can ship.